BOOKING AND PAYMENT METHODS

You have few options to book your escape tour; by e-mail or by filling up our web contact form, available on every tour description. Or you can simply contact us via phone call. If the tour or date you wish to book is not available and if you have a specific inquiry and need our assistance, feel free to contact us for a customized tour.

HOW TO BOOK

Booking via web contact form:
For any of the offered tours, you can contact us via booking form. Fill up details and click send. We will receive your inquiry and answer with no further delay. If and when you agree with program details, we send you payment details. You can settle down your amount via bank transaction. After visible payment, we will send you an invoice and/or voucher which is your ticket to go to a meeting point. Before payment, we advise you to read our Terms&conditions.

 

Booking via e-mail:
After searching for your tour, feel free to send us an enquiry with travel date and details on info@ruralescapetours.com. When you agree on all details and program, we´ll send you a quote bill with payment details. Before payment, we advise you to read our Terms&conditions.

PAYMENT

Transaction payment via bank account
Transaction payment can be made by general payment agent or Internet banking.
All payments can be made in Croatian kuna or in euro (€).
After the accepted program, we will send you a quote which has all payment details. The cost of bank transfers is carried out by the traveler in full.

 

All payments can be made in Croatian kuna or in euro (€). The amount stated on your invoice or quote can be converted into local currency at the exchange rate valid on the day of the conversion. The conversion of the valid exchange rate is by Erste & Steirmärkische Bank d.d. You can check your currency conversion here. As a result of this conversion there is a possibility of a slight difference from the original price stated on our website.

The customer is, during registration and/or validation process, obligated to provide accurate information on payment method. Personal information of the Customer is secured and will be accessible only for actions related to the implementation of services.

 

Terms of sale
All prices stated on this website (www.ruralescapetours.com) include taxes and benefits stated in each program. Prices are stated in kuna (HRK) and euro (€). Any optional supplements (such as travel insurance and/or additional fees) are clearly indicated.

 

Before paying and confirming the reservation, we advise you to read our Terms&conditions. The stated information contains all necessary information such as contract agreement, payment due dates and description for each type of tour, general service information as well as costumers right to terminate the contract by the Article 45 of the Consumer Protection Act.

 

In the booking process, you can correct your information before finalizing the payment. Our Terms&conditions as the tour contract are available in PDF document which we can send by e-mail.

 

We care about protecting your personal information. We invite you to read our Privacy and Cookie Policy.

 

Statement of protection, use, and collection of personal data
RURAL ESCAPE TOURS j.d.o.o. commits to protect private information provided by its customers, in a way of gathering only the necessary and basic information about the users that we are required to have in order to fulfill our obligations; informs the clients about the use of data, gives the clients a choice of using their data on regular basis, including the possibility of choosing whether they want their name to be removed from the marketing campaign lists. All of the client’s data is closely kept and it’s available only to the employees who need this information in order to perform their duties. All of the RURAL ESCAPE TOURS j.d.o.o. employees and business partners are obliged to respect the privacy protection principles.

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