BOOKING AND PAYMENT METHODS

You have few options to book your escape tour. First one is direct booking and payment and the second option is filling up our contact form, available on every tour description. Or you can simply send us an e-mail or contact us via phone call. If the tour or date you wish to book is not available and if you have a specific inquiry and need our assistance, feel free to contact us for a customized tour.

HOW TO BOOK

Booking via contact form:
For any of the offered tours, you can contact us via booking form. Fill up details and click send. We will receive your inquiry and answer with no further delay. If and when you agree with program details, we send you payment details. You can settle down your amount via bank transaction. After visible payment, we will send you an invoice and/or voucher which is your ticket to go to a meeting point. Before payment, we advise you to read our terms&conditions.

 

Direct booking and payment:
Once you’ve decided which of the tours you like, check the availability calendar. Pick a date, write your name, e-mail address, correct phone number and a number of people, click next and follow the steps. The online payment gateway is made through WSPay authorization and credit and debit card payment getaway.

PAYMENT

Transaction payment via bank account
Transaction payment can be made by general payment agent, credit card or Internet banking. After the accepted program, we will send you a quote which has all payment details. The cost of bank transfers is carried out by the traveler in full.

 

Online payment getaway
For payment getaway, we use WSPay security system for online payment. At payment point, you will be redirected to the WSPay site and need to put your credit card details before proceeding. After entering your data on our booking calendar, you will be redirected to the online payment getaway. When the transaction is complete and successful, you will instantly receive a receipt which is your ticket to go to a meeting point. If necessary, we will send you a booking confirmation (voucher).

 

Accepted cards for online payment getaway: MasterCard, Maestro, Visa i Diners kartica.

 

RURAL ESCAPE TOURS j.d.o.o. uses WSPay security system for online payment. The system is secured with PCI DSS certificate, uses SSL certificate 256-bit encryption and TLS 1.2 cryptographic protocol as the highest level of data protection.

Payment in local currency
All payments will be calculated in HRK. The amount billed to the credit card is converted into local currency at the exchange rate.

 

Payment in foreign currency
When using WSPay: All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion, there is a possibility of a slight difference from the original price stated on our website.
When paying by bank transaction: Payments can be made in Croatian Kuna or in Euro. If converting in kuna, the credit card will be charged in the amount obtained by the conversion of the valid exchange rate of Erste & Steirmärkische Bank d.d. You can check your currency conversion here. As a result of this conversion there is a possibility of a slight difference from the original price stated on our website.

 

Accepted cards for online payment getaway

The customer is, during registration and/or validation process, obligated to provide accurate information on payment method. Personal information of the Customer is secured and will be accessible only for actions related to the implementation of services.

 

Terms of sale
All prices stated on this website (www.ruralescapetours.com) include taxes and benefits stated in each program. Prices are stated in kuna (HRK) and euro (€). Any optional supplements (such as travel insurance and/or additional fees) are clearly indicated.

 

Before paying and confirming the reservation, we advise you to read our terms&conditions. The stated information contains all necessary information such as contract agreement, payment due dates and description for each type of tour, general service information as well as costumers right to terminate the contract by the Article 45 of the Consumer Protection Act.

 

In the booking process, you can correct your information before finalizing the payment. Our terms&conditions as the tour contract are available in PDF document which we can send by e-mail.

 

We care about protecting your personal and credit card information. We invite you to read our Privacy and Cookie Policy.

 

Statement of protection, use, and collection of personal data
RURAL ESCAPE TOURS j.d.o.o. commits to protect private information provided by its customers, in a way of gathering only the necessary and basic information about the users that we are required to have in order to fulfill our obligations; informs the clients about the use of data, gives the clients a choice of using their data on regular basis, including the possibility of choosing whether they want their name to be removed from the marketing campaign lists. All of the client’s data is closely kept and it’s available only to the employees who need this information in order to perform their duties. All of the RURAL ESCAPE TOURS j.d.o.o. employees and business partners are obliged to respect the privacy protection principles.

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